Zucast 使用說明

Learn how to use Zucast Live & Replay services effectively.

使用指南(中文)

如何正確使用 Zucast?

使用網路直播(Live Webcast)

  • 請填寫正確註冊資料,以利活動主辦機構與您進一步聯絡,並在線上 Q&A(如有提供)進行時辨識您的身份。
  • 直播時若沒聽到聲音,請檢查您的網路是否離線,或試著重整您的瀏覽器。
  • 直播時若播放條閃爍並出現No Live Streaming,代表播放器正在重新嘗試連線,請等待直播恢復或嘗試重整頁面。若確定會議已開始但持續無法播放:
    1.手機切換至行動網路。
    2.請確認公司是否有嚴格防火牆限制,或改接手機熱點網路。
  • 直播時若講者設定控制翻頁,投影片會隨簡報同步轉換;未設定時可自由翻頁檢視。
  • 行動裝置收聽:待投影片出現後,請按投影片下方播放按鈕
  • 若有提供線上 Q&A,可於直播期間隨時輸入問題,主辦單位將按議程安排作答。

使用網路重播(Webcast Replay)

  • 請填寫正確註冊資料,以利活動主辦機構與您進一步聯絡。
  • 重播時若沒聽到聲音,請檢查您的網路是否離線,或試著重整您的瀏覽器。
  • 重播若有控制翻頁,投影片會隨實況同步,用戶亦可點選投影片直接跳轉;未設定時可自由翻頁。
  • 行動裝置收聽:待投影片出現後,請按投影片下方播放按鈕
  • 如需保存簡報 PDF,可至「Download」頁籤下載(若主講者有提供)。

如何正常收聽 Zucast

  • Zucast 採用先進串流技術,相容多數主流瀏覽器。
  • 相容瀏覽器:Firefox 50+、Safari 9+、Chrome 46+、Edge(最新兩版)、Opera 48+。
  • 建議使用 Chrome 以獲得最佳穩定度與音訊品質。
  • 若仍無法收聽,請來信 support@mz-asia.com 並提供瀏覽器與作業系統版本。
  • 若公司網路無法收聽,請改用手機或非公司網段,並請網管確認 *.zucast.com 網域與串流未被過濾。
  • macOS 上 Safari:點選「Safari → 此網站的設定」,將「自動播放」改為「允許所有自動播放」。

聯絡我們(專業網路廣播)

電話:+886 2-7756-6280 #220 黃小姐

Email:sales@mz-asia.com

User Guide (English)

How to Use Zucast

Live Webcast

  • Please provide accurate registration information for follow-up contact and identification during online Q&A (if available).
  • If the sound stops during the live stream, check your internet or try refreshing the page.
  • If the playback bar flashes and shows 'No Live Streaming', it means the player is attempting to reconnect. Please wait for the stream to resume or try refreshing the page. If the meeting has started but you still cannot watch, please try the following:
    1. Switch your phone to mobile data.
    2. Check for strict company firewalls, or connect to a mobile hotspot.
  • If slide control is enabled by the speaker, slides sync with the presentation; otherwise, you may browse freely.
  • On mobile, press the play button beneath the slide after it appears.
  • If online Q&A is available, you can submit questions at any time during the webcast.

Webcast Replay

  • Please enter correct registration information to facilitate contact with the host.
  • If the sound stops during the live stream, check your internet or try refreshing the page.
  • If slide control is enabled, slides sync with the presentation; you may also jump directly by clicking slides. Otherwise, browse freely.
  • On mobile, press the play button beneath the slide after it appears.
  • To save a PDF (if provided), click the “Download” tab.

Listening to Zucast

  • Zucast uses modern streaming and supports most mainstream browsers.
  • Supported: Firefox 50+, Safari 9+, Chrome 46+, Edge (last two versions), Opera 48+.
  • For best stability and audio quality, we recommend Google Chrome.
  • If issues persist, email support@mz-asia.com with your browser and OS versions.
  • If corporate networks block playback, try a personal connection and ask IT to allow *.zucast.com.
  • macOS Safari: go to “Safari → Settings for This Website → Auto-Play → Allow All Auto-Play”.

Contact Us (Professional Webcasting)

Phone: +886 2-7756-6280 #220 (Ms. Huang)

Email: sales@mz-asia.com